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Terms of Use for Freemium Limited Offer Instant AI-Translation Portal

1. General

The offer is valid from October 1 to 30 November 2024 with access to one user per company. The maximum amount of data that can be processed in the portal is 100,000 (approx. 17,500 words) Machine Translation Units (MTUs) per company.

In the event of high demand, where the total usage of the portal during the trial period exceeds the expected data usage (MTUs), Comactiva reserves the right to shut down the portal and terminate the free trial period at any time before 30 November 2024. The total usage is calculated based on the cumulative amount of data processed by all users using the portal during the trial period and is not limited to individual usage.

The subscription for the trial period is non-binding and will automatically end on 30 November 2024. After the trial period concludes, there is an option to choose and pay according to a pricing plan and customize the portal for your company with translation memories and glossaries.

2. Service Limitations

The free trial portal is not exclusive and/or limited to one company only, which means you are sharing the portal with several users from other industries and companies, this also means you will be able to see all translation processed during the last 24 hours under the tab recent translations. We do not recommend you translate sensitive or internal documents during the Freemium offer. 
The Freemium Portal does not provide the same quality as an exclusive portal. To improve the quality of AI translations, an exclusive portal is recommended, where Comactiva can integrate your company’s specific terms and translation memories.


3. Quality Assessment

To provide an indication of quality, Comactiva uses an AI-powered system, the Quality Performance Score (QPS), based on the Multidimensional Quality Metrics (MQM) framework. QPS evaluates the quality of the machine translation in the portal on a scale from 0 to 100, with the scores serving as guidance rather than an absolute measure.

Quality Scores

Scoring categories:

95 - 100: Excellent

The highest level of translation quality. Excellent translations are fluent, accurate and stylistically appropriate.

90 -94: Very good

A high-quality translation with limited room for improvement. Very good translations capture the content of the source and articulate it well in target.

75 - 89: Good

A good translation of source content, with room to improve the fluency and stylistic expression of the target text.

0 - 74: Poor

A poor translation may fail to communicate source content with sufficient accuracy and clarity.

b. Usage

 

4. Personal Data Management

By accepting these terms of use, you consent to Comactiva storing your personal data in accordance with GDPR. You also agree that Comactiva may contact you for commercial purposes. 


For further information regarding data protection and the handling of personal information, please refer to Comactiva’s Terms of Service.